Privacy policy

At Harrington Brooke, we value your trust and are committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and the choices available to you when interacting with our website, harringtonbrooke.com.

1. Information We Collect

We collect information in several ways when you browse or shop with us.

Information you provide

When completing an order or creating an account, you may provide:

  • Name
  • Shipping and billing addresses
  • Email address
  • Phone number
  • Payment details (processed securely by our third-party payment partners; we do not store full card numbers)

Automatically collected data

When you visit our website, we may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Pages visited and time spent on the site
  • Cookies and tracking data used to enhance your shopping experience

Third-party data

We may receive information from payment processors, advertising partners, or analytics tools that help improve our services.

2. How We Use Your Information

We use your data to:

  • Process and fulfill orders
  • Communicate order updates, support requests, and promotional messages (if you opt in)
  • Improve our website's functionality and user experience
  • Prevent fraud and protect the security of our platform
  • Comply with legal obligations and regulatory requirements

We do not sell, rent, or trade your personal information to third parties.

3. Cookies and Tracking Technologies

Cookies help us recognize your device, remember your preferences, and analyze website performance. You may choose to disable cookies through your browser settings, but doing so may limit certain site features.

4. Sharing Your Information

We may share your information with trusted partners who support our business operations, such as:

  • Payment processors
  • Shipping carriers
  • Customer support platforms
  • Analytics and advertising services

These providers only access the information necessary to perform their services and are required to protect your data.

5. Data Retention

We retain personal information only for as long as needed to:

  • Complete transactions
  • Meet legal, tax, or regulatory requirements
  • Resolve disputes or support customer inquiries

When data is no longer required, it is securely deleted or anonymized.

6. Your Rights and Choices

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request corrections to inaccurate information
  • Request deletion of your data when legally permitted
  • Opt out of marketing communications at any time

To exercise these rights, contact us using the details below.

7. Security

We use reasonable administrative, technical, and physical safeguards to help protect your personal information. While no system is completely secure, we take active measures to prevent unauthorized access, misuse, or disclosure.

8. Children's Privacy

Our website is not intended for individuals under 13 years of age, and we do not knowingly collect information from children.

9. Updates to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. The revised version will always be posted on our website with the updated effective date.

10. Contact Information

If you have any questions or requests regarding this Privacy Policy, please contact us:

Harrington Brooke
Website: harringtonbrooke.com
Email: support@harringtonbrooke.com
Support Hours: Monday to Friday, 9:00 AM to 6:00 PM EST
Address: 276 5th Avenue, New York, NY 10001